Privacy Policy

Last Updated: March 20, 2026

Foxhole Depot, LLC dba USA Disaster Supply respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.usadisastersupply.com (the “Site”), make a purchase, or otherwise interact with our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”).

Information You Provide Directly

• Personal identifiers: name, shipping/billing address, email address, phone number
• Payment information: credit/debit card details, billing address (processed securely via third-party payment processors; we do not store full card numbers)
• Account information: username, password (if you create an account)
• Order details: items purchased, order history
• Communications: information you provide when contacting us (e.g., via email, phone at 352-632-4077, or sales@usadisastersupply.com)

Information Collected Automatically

• Device and usage information: IP address, browser type, operating system, device identifiers, pages viewed, time/date of access, referring/exit pages
• Cookies and similar technologies: session cookies, analytics cookies, advertising cookies (see our Cookie Notice below or linked section)
• Location data: approximate location derived from IP address (not precise geolocation unless you provide it)

Information from Third Parties

• Shipping carriers or payment processors (e.g., order status updates)
• Analytics providers (e.g., Google Analytics)
• Advertising partners (if applicable)

We do not knowingly collect personal information from children under 13 years of age. If we learn we have collected such data, we will delete it.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your orders, including shipping and payment
• To communicate with you about your orders, account, or inquiries
• To provide customer service and support
• To improve our Site, products, and services
• For marketing and promotional purposes (e.g., newsletters), with your consent where required
• To detect, prevent, and address fraud, security issues, or technical problems
• To comply with legal obligations, respond to legal requests, or protect our rights
• For internal business purposes such as data analysis, auditing, and enhancing user experience

3. How We Share Your Information

We may share your personal information in these circumstances:

• With service providers (e.g., payment processors, shipping carriers like USPS/UPS/FedEx, hosting providers, email service providers, analytics tools) who are contractually obligated to protect your data and use it only for the services they provide to us
• With business partners if necessary for order fulfillment
• In connection with a merger, acquisition, or sale of assets
• To comply with law enforcement, court orders, or legal processes
• To protect the rights, property, or safety of USA Disaster Supply, our users, or the public

We do not sell your personal information as that term is defined under the CCPA/CPRA. We also do not “share” personal information for cross-context behavioral advertising unless disclosed and you have opted out where applicable.

4. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, such as:

• Right to know/access: categories and specific pieces of personal information collected
• Right to delete
• Right to correct inaccurate information
• Right to opt out of sale/sharing (if applicable)
• Right to limit use of sensitive personal information (if collected)
• Right to non-discrimination for exercising rights

To exercise these rights, contact us at: Email: sales@usadisastersupply.com Phone: 352-632-4077 Mail: Foxhole Depot, LLC, 11035 Avalon Ridge Way, Winter Garden, Florida 34787

We will verify your request and respond within the timeframes required by applicable law (typically 45 days, extendable). You may authorize an agent to submit requests on your behalf.

For California residents: We provide more details in our CCPA/CPRA-specific notice (linked or section below if needed). We respond to Global Privacy Control (GPC) and similar opt-out preference signals where required by law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Order-related data is typically retained for accounting and warranty purposes (e.g., 7 years).

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies for functionality, analytics, and advertising. You can manage preferences via your browser settings or our cookie banner (if implemented). For more details, see our Cookie Notice [link if separate].

8. Third-Party Links and Services

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.

9. International Users

The Site is hosted in the United States and intended for U.S. customers. If you access from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.

10. Changes to This Privacy Policy

We may update this Policy from time to time. The “Last Updated” date indicates the most recent revision. Continued use of the Site after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our practices, contact: Foxhole Depot, LLC dba USA Disaster Supply 11035 Avalon Ridge Way Winter Garden, Florida 34787 Phone: 352-632-4077 Email: sales@usadisastersupply.com

Thank you for trusting USA Disaster Supply with your preparedness needs.